Information we collect
If you use the contact form or reach out by email, WhatsApp or phone, we may receive your name, business name, contact details and project information.
Legal
How this website handles information you choose to share with us.
This Privacy Policy explains how Nel_Ai handles information shared through this website. It is a clear public summary and does not claim certifications or compliance frameworks that have not been implemented.
If you use the contact form or reach out by email, WhatsApp or phone, we may receive your name, business name, contact details and project information.
We use the information you share to respond to enquiries, discuss project requirements and provide the digital solutions you ask about.
As the platform develops, enquiry details may be stored securely for follow-up. Access will be limited to people who need it to handle your request.
This website may use hosting, email, messaging, media delivery (such as Cloudinary) or optional analytics/advertising tags when configured. Those providers process information only as needed to support communication, media delivery or measurement.
Optional analytics and advertising tags (for example Google Analytics, Google Tag Manager or Meta Pixel) load only when their IDs are configured and you accept analytics cookies. You can choose essential-only mode. We do not send enquiry form fields such as email, phone, private notes or proposal details to analytics platforms.
You can choose not to submit personal information through the form. If analytics tags are enabled on this site, you can update cookie preferences from the footer where available. If you have already contacted us and want your details updated or removed from our records, please email us using the contact details provided on this site.
This policy may be updated as the website and systems grow. The latest version will always be available on this page.